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FAQ

To access the learning programs offered by CBEHx, you will first need to sign up on CBEHx.
To create a CBEHx account, follow the steps below:

  1. Visit cbehx.co.uk
  2. Click sign up available at the top-right of the page.

Once your account has been created, you can update your account settings whenever you want.

While logging into your account, if you encounter the message “email or password incorrect”, kindly check whether the password is correct and the email address entered is the one registered with CBEHx.

If you have forgotten your password, you can select the “Forgot my password” option to reset your password. Enter the registered email address to receive a password reset email. Simply click on the link provided in the email and follow the instructions to reset your password.

All our courses are available at cbehx.co.uk. By subscribing to one of our plans you will get unlimited access to all the courses and on-demand seminars offered by CBEHx for the subscription duration.

After you successfully subscribed, to enrol in any of the courses from the list, simply click on the course title to visit the course page. This page has all relevant information about the course including start date, course content details. Simply click on the “enrol” option to enrol for the desired course. The instructions will guide you through the process including registration on cbehx.co.uk, if you are not yet registered on CBEHx. Once the process is completed, the enrolled course will appear on your dashboard.

Even after the completion of a course, you will continue to enjoy access to all the relevant course materials, provided your subscription remains active and CBEHx has not discontinued the same program. So you can review the course contents or take the course all over again even after the course completion. Upon unsubscribing, you will no longer have access to the courses and on-demand seminars content.

You can end your CBEHx subscription anytime.

If you have purchased the subscription and you wish to receive a refund, you are able to do so within the refund eligibility period of 14 days from the date of purchase. Please note we process refunds only if you have NOT accessed any of the CPD accredited courses material.

If you wish to exercise your right to cancel, you may inform Us of your cancellation in any way you wish, e.g., by contacting Us. Cancellation by email or by post is effective from the date on which you send Us your message. In each case you must provide Us with your name, address, email address, telephone number, and Order ID.

To contact Us, please email Us here by submitting a ticket.

Note: Upon cancellation within the refund eligibility period, the refunds are processed immediately and refunds are issued to the same payment method (credit card or PayPal account) via which the purchase has been made. Once the refunds are successfully processed, the funds will be reflected in your account within 5 to 10 days (subjected to the processing of Credit Card Company or PayPal).

Yes, the seminars are on-demand. You can access and view the seminars at your convenience and as many times as you want during your subscription period.

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